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An Analytics Vendor Slip, Not a Coinbase Hack, Left Some Customer Contact Details Out in the Open
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An Analytics Vendor Slip, Not a Coinbase Hack, Left Some Customer Contact Details Out in the Open

Coinbase told users on Wednesday that the problem started at Amplitude, a company that supplies it with analytics tools, and did not begin on its own servers. Only a small group of customers was touched, alongside people who use other Amplitude clients. The exchange says it has found no sign that anyone broke into its systems and that customer funds were never involved.

Tristan R.
By Tristan R.

Senior Author · October 28, 2026

2 min
Key takeaways
Coinbase told users on Wednesday that the problem started at Amplitude, a company that supplies it with analytics tools, and did not begin on its own servers.
Only a small group of customers was touched, alongside people who use other Amplitude clients.
The exchange says it has found no sign that anyone broke into its systems and that customer funds were never involved.

Coinbase told users on Wednesday that the problem started at Amplitude, a company that supplies it with analytics tools, and did not begin on its own servers. Only a small group of customers was touched, alongside people who use other Amplitude clients. The exchange says it has found no sign that anyone broke into its systems and that customer funds were never involved.

What Users Should Watch For

Even when money stays put, names tied to emails and phone numbers are handy for scammers. Anyone who hears from Coinbase about this should treat unexpected messages, links or calls with caution and never share verification codes or login details with a caller.

Wave of Cyber Incidents Hits Exchanges and Financial Firms

The disclosure landed on a day full of similar security news. In South Korea, Bithumb is checking whether an attack on its internal work platform exposed customer information. Brokerage Daishin Securities reported that personal and credit details of 38,490 customers were leaked.

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Disclaimer

This content is for informational purposes only and does not constitute financial, investment, or legal advice. Cryptocurrency trading involves risk and may result in financial loss.

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About the author

Tristan R.
Tristan R.

8+ years covering crypto markets, macro, and geopolitics. Previously at Decrypt and CoinDesk. Focused on the intersection of digital assets and traditional finance.